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With Allianz Travel XPert

  • Get guaranteed claims reimbursement within
    3 working days, or else we pay double!

 

Interim Measures for Premium Repricing

  • In light of the latest announcement on interim measures, jointly supported by the insurance and takaful industry, we at Allianz Malaysia, are swiftly working towards the best solutions prioritising our customers’ needs.

 

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  • Join the best, be the best 

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    operating insurance brand. 

 


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Announcement

Notice of Branch Closure

Dear Valued Customers & Business Partners,

In conjunction with the celebration of Hari Raya Aidiladha, Wesak Day, and Hari Keputeraan Yang di-Pertuan Agong; as well as Pesta Keamatan and Hari Gawai:

  • Our branches in Kelantan & Terengganu will be closed from 26 May 2026 to 1 June 2026.
  • Our branches in Kedah will be closed from 27 May 2026 to 28 May 2026, and from 1 June 2026 to 2 June 2026. 
  • Our other Peninsular branches will be closed on 27 May 2026, and from 1 June 2026 to 2 June 2026.
  • Our branches in Sabah will be closed on Wednesday, 27 May 2026, and from 1 June 2026 to 3 June 2026.
  • Our branches in Sarawak will be closed on Wednesday, 27 May 2026, and from 1 June 2026 to 4 June 2026.

All branches will resume their regular working days outside of the stated branch closures.

For any urgent matters, enquiries, or assistance, please reach out via MyAllianz or contact Allianz Customer Service at 1-300-22-5542 during our business hours.

Thank you.

 

 

 

Dear Valued Customers,

Starting March 1, 2026, we are limiting cash collections to RM2,000 per customer. We invite you to join us in our efforts to go green and stay secure by opting for CASHLESS payment methods:

For Life Insurance:

  1. Auto-Recurring Payment (DDA) via MyAllianz:
  Ensure continuous coverage and avoid policy lapsation with automatic payments.

 2. Internet Banking (FPX) through MyAllianz or JomPAY:
  Experience fast and secure transactions with these convenient payment options.

For Life and General Insurance:

  1. Touch n Go QR / DuitNow

  2. Debit Card and Credit Card

This initiative enhances your security, provides flexibility to make payments anytime and anywhere, and eliminates the need for physical visits to our branch offices.

Thank you for your understanding and cooperation.

Stay Safe and Secure with Allianz!

At Allianz Malaysia, your safety and personal data security are always our top priorities. We want to ensure that you stay protected from scammers and fraudulent activities. Here are some important tips to keep in mind:

  1. Personal Data Protection: We will NEVER request your personal data through unsolicited messages or calls. Always verify the source before sharing any information.
  2. Beware of Suspicious Files: We will NOT send APK files or any other software for download. Beware and do not open any such files disguised as policy notifications or documents, which is likely a scam.
  3. Spot the Verified WhatsApp Account with blue tick: Our official Allianz Malaysia WhatsApp accounts are verified channels - so look out for the blue tick next to our name (Allianz Malaysia) to ensure you are interacting with our official WhatsApp accounts.

Stay informed and vigilant to protect yourself from potential fraud, visit  https://www.allianz.com.my/personal/scam-alert.html to learn more.

If you ever have doubts or concerns, do reach out to our Allianz Customer Service team at 1300-22-5542 (9:00am to 6:00pm, Mondays to Fridays, except on public holidays). We're always here to support you!

Interim Measures for Premium Repricing

In light of the latest announcement on interim measures, jointly supported by the insurance and takaful industry, we at Allianz Malaysia, are swiftly working towards the best solutions prioritising our customers’ needs.

For information, please refer to our Frequently Asked Questions for Interim Measures on Medical Repricing for:

Allianz General: https://az.my/amc-relief2024
(Allianz MediCure)

Allianz Life: https://az.my/relief2024
(e.g., MediSafe Infinite, MediSafe Infinite+, Enhanced MediCover, and HealthInsured)

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